![]() ![]() More importantly, remote access support software, whether it’s Linux or Windows remote support software, can allow IT to access desktops from wherever they are, so technicians can provide necessary support faster compared to providing support in-person or talking an end user through the problem without the ability to control the device themselves. ![]() Remote desktop software used to gain remote access to mobile devices and computers is useful for IT support and improving productivity by eliminating barriers to resolving IT issues wherever end users are located. Remote support software allows you to access desktop computers remotely-whether it’s desktops on a different floor or in a different part of the world. What is remote desktop support software?.SolarWinds patches the vulnerability, and all is right again. ![]() So, Tenable completes the responsible disclosure, whips up this awesome POC, and you get a nice little CVE to boot. The cool thing about that particular service? It runs as SYSTEM. This allows a user to upload an executable on a host where the SolarWinds Dameware Remote Mini Remote Client Agent Service (DWRCS.exe) is running. You see, the Dameware Mini Remote Client agent supports smart card authentication by default. Well, Tenable discovered a nifty little flaw in a version released in 2019. On the website, it’s described as “affordable remote control software for all your customer support and help desk needs.” Sounds pretty handy, right? SolarWinds Dameware Mini Remote Control is one such offering. SolarWinds has been on the scene since 1999, and their products and solutions can be found in networks worldwide. SolarWinds! You hear the name and immediately think “solutions management” or big screens full of more network information than you can shake a stick at. By David Boyd in Penetration Testing, Security Testing & Analysis ![]()
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